Water Damage Restoration

What to Expect When You Hire Water Restoration Services

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Did you suffer water damage? A professional water restoration services company can mitigate the damage.

At some point, everyone who owns a home will have to deal with water damage. Whether it’s due to a burst pipe, flood, or major storm, water damage is common. This is especially true considering Portland, OR’s rainy season takes up a huge chunk of the year. If you’ve suffered water damage, here’s what you need to know about water restoration services. 

Common Water Damage that Requires Help from a Professional Water Restoration Company

Before we dive into what a professional water restoration company does, let’s go over when you should call one. 

These are the most common causes of water damage that require water restoration services in Portland, OR: 

  • Leaky/malfunctioning water heater
  • Leaky, clogged, or burst pipes
  • Clogged gutters
  • Severe storms, such as rainstorms, hurricanes, or floods
  • Condensation buildup
  • Supply line leaks

While this is by no means an exhaustive list, they’re just a few of the most common problems you’ll run into that warrant a call to a professional water damage company. 

Now that that’s out of the way, let’s take a look at what you should expect after you call a water damage restoration company. 

What Water Restoration Services Do 

Water restoration involves several steps. Here’s a breakdown of each of them, so you fully know what to expect: 

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Remove Water

When your water restoration technician shows up, the first thing they will do is remove the water. This is usually done in the event of a flood or when there is a large amount of water that is too much for the average homeowner to get rid of themselves. 

This step may not be needed in the event of smaller leaks, such as those caused by an overflowing tub or toilet or a buildup of condensation. 

Remove Water-Soaked Items 

Once the water is all gone, the next step is to remove all the water-soaked items from the area. In some cases, certain things may be able to be salvaged. However, depending on the severity of the damage, things like your couch, carpet, artwork, and paperwork may not be able to be saved. 

If this is the case, your water restoration technician will go ahead and bag them up so they’re disposed of safely and properly. Because mold can develop in as little as 24 hours after water exposure, it’s likely that many of these items will already be contaminated. 

Clean and Dry the Area

The last few steps in the process involve completely disinfecting the area and drying it out. Keep in mind that these aren’t the kinds of cleaners you can buy from the store. 

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Though many brands claim to clean mold, they really only treat it at a surface level. A technician from a water restoration services company will use special-grade cleaners. These are designed to treat and kill mold at the source so they don’t become a problem later on. 

Once the area is completely cleaned, it’s time to dry it out. Your technician will use a dehumidifier to grab any excess moisture in the air. Too much moisture left in the air makes it easier for mold to grow. 

How Long Does Water Damage Restoration Take? 

In most cases, the water damage restoration process should take up to two weeks to complete. Of course, this time frame can vary. However, anywhere from one to two weeks is how long it usually takes to make water damage repairs. 

In terms of when it’s safe to start walking through the rooms where water damage occurred, you should be good to do so 72 hours after water damage occurred. This ensures the room is fully dry. 

Why You Need Water Restoration Services

You need to contact a professional water damage restoration company any time you’re dealing with a large amount of water damage. They will have the cleaning solutions and equipment necessary to treat the damage so that you don’t have to. 

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Trying to treat water damage yourself is usually a big task. It’s not only expensive to rent or buy the equipment you need, but without experience, you may not treat the damage properly. This could lead to a bigger problem down the line. 

If your Portland home suffered water damage, leave it to the professionals. After all, we’re here to help. 

Call PNW Restoration for All Your Water Restoration Services Today!

Don’t handle the aftermath of water damage alone. Contact the water restoration services team at PNW Restoration today. 

Servicing the greater Portland area, we’ll treat water damage correctly so your home returns to normal. Call us today at (971) 247-3470 or send an email to contactus@pnwrestorationservices.com. Our team is certified, experienced, and available 24/7 in the event of a water damage emergency. 

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Testimonials

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Mai Green profile picture
Mai Green
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We had an incredible experience with PNW Restoration after discovering water damage in our home. They were incredibly responsive, arriving at our house within a few short hours. As it was our first time dealing with a flood, we were grateful for their thorough approach. Bryan Becker, the Project Manager, and Nick Peterson, the Lead Water Technician, took the time to walk us through the damage and explain their plan to fix it. Throughout the entire process, they clearly communicated every step, ensuring we understood everything. Their daily check-ins were reassuring, and their over-communication, kept us informed and at ease. They even provided invaluable support during the frustrating insurance claim process. We highly recommend PNW Restoration for their professionalism, responsiveness, and excellent customer service. Thank you, Bryan and Nick, for making a stressful situation much more manageable!
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Tom Giamario profile picture
Tom Giamario
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Fast and comprehensive mitigation response. Jakeb is caring and responsive. Kylie and Nick doing the work were professional and friendly while working hard. Restoration has been a little more difficult with scheduling and less than reliable subcontractors.
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Jennifer Humphrey profile picture
Jennifer Humphrey
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A recent small leak in a bathroom pipe has turned into a major restoration project. We were referred to PNW Restoration and I am so glad we were. Jakeb Shelton the project manager contacted us immediately and answered all our questions (we are novices) about what to expect from our insurance company and the project. He is handling contact with the insurance adjuster, saving us a multitude of headaches. Every one of the PNW employees who have worked on the demolition phase of our project (Kylie, Nick, Wade, Brett and all the others whose names I can't recall) have been polite, accommodating and unbelievably hard workers. Every question we have asked, no matter how minor, has been answered immediately and satisfactorily. The project continues into the rebuild phase and I am confident the employees we will work with in the future will be just as great. I cannot recommend PNW Restoration more highly. Awesome, awesome customer service, too!
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Tim Hoth profile picture
Tim Hoth
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Jake was the project manager and helped take care of a sewer line issue I was having. Brett, Kylie, and Noe came and did a tremendous job making sure all of my furniture and hardwood flooring was covered and took care of doing new vapor barrier and insulation and water cleanup under my house with little room to work in. They were flexible on timing and made sure cleanup was done well!
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Jen Jen
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Based on my tenants’ experience with PNW, the company performed quality work and the staff are thoughtful about the tenants’ needs. I am sincerely grateful for this positive feedback.
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Steve Nielsen profile picture
Steve Nielsen
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Bryan at PNW has been terrific in our repair of our house. Excellent service and responsive. Recommend very highly.
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Josie Wolf profile picture
Josie Wolf
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Thank you, PNW for being available on short notice next day bases. We really appreciate you coming out to our location.
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Johanna Hastay
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PNW Restoration came to my rescue after a water damage event required the removal and demolition of my entire kitchen down to the subfloor. Jake was my remediation project manager and his team, especially Wade, Brett, and Matthew were amazing! Everyone has been extremely responsive, helpful, tidy, fun, and supportive during a very stressful time, all while helping me with my insurance company. They are a great company and willing to go above and beyond. They’ve provided all the guidance and care that you could ask for and I look forward to working with them to get the kitchen back up and running.
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Lindsay Prange profile picture
Lindsay Prange
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Had a great experience with Jake and Bryan from PNW Restoration! They were prompt and professional with scheduling and showed up exactly when they said they would. They got right to work and conducted a thorough inspection of our crawlspace, providing a detailed report of exactly how they could help mitigate our mold concerns. Highly recommended!
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Christine McCulloch profile picture
Christine McCulloch
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We really appreciate the work that PNW team did when we had major water damage from our attic, 2 floors and the crawl space. They were all extremely professional, always gave me a call to make sure that someone would be home when they came, and they respected the house and space when they were in it. They also outsourced some stuff and made sure those teams also represented them well. In all, PNW team were genuinely wonderful people and made one of the hardest periods of our life, manageable.
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