Mold Remediation Services

5 Signs of a Reputable Mold Remediation Company

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If you're looking for a reputable mold remediation company in Portland, OR, look no further than PNW Restoration.

Did you recently discover mold inside your home? If so, you want to get rid of it as soon as possible. While you might be able to take care of small patches of mold by yourself, severe cases require the help of a mold remediation company. 

When it comes to hiring a mold remediation company, how do you know you’re hiring the right one? Here are the top 5 signs of a reputable mold remediation company that will offer you quality service: 

1. They Get to the Root of the Problem

Interior mold growth doesn’t just happen. Rather, it needs to be caused by something. Most cases of interior mold growth are the result of water damage. So, in order to offer efficient mold remediation, the root of the problem has to be addressed. 

A proficient mold remediation company understands this. As such, they won’t just treat the mold on a surface level. Instead, they’ll address the real issue first. If the underlying issue isn’t addressed, mold growth will just keep happening. 

2. They Work With Your Insurance Company

Whether you’re a homeowner or property owner, you have insurance to cover water damage and mold. However, it’s not always easy working with your insurance carrier. This is because they’re focused on keeping their bottom line. 

See also  What to Expect During a Black Mold Inspection?

A reputable mold remediation company will work with your insurance company to make sure your claim is filed correctly. They will also make sure you’re covered as much as your policy will allow. This helps take the pressure off your shoulders so you can focus on the repairs ahead. 

3. They’re IICRC Certified

Some technicians claim they can treat mold at the source. And, then some technicians have the certifications to back it up. 

If you want to ensure that your mold problem is treated correctly, then look for a technician that is IICRC certified. IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. This certification guarantees that your technician knows the correct way to identify and remove mold. It’s just another way to have peace of mind when you go to hire someone.

4. They Don’t Play Games with Estimates

Sometimes companies will try to play games when it comes to giving you an estimate of how much your mold removal services will cost. However, this helps no one. 

If you’re trying to hire someone for a service, you need to know how much things will cost. While it may be impossible to give you an exact quote without starting the process, a reputable company will give you a complete estimate that is as close to your final costs as possible. No games. No hidden fees. Just an upfront estimate so you can make an informed decision. 

See also  Signs You Have Black Mold in Your Home

Furthermore, a reputable company will offer much more than just an estimate on the removal services. Usually, they will include the costs of prevention methods, too. 

5. Your Mold Remediation Company Treats You Like Family

This entry might sound cheesy, but there’s a difference in the quality of service you receive when a company doesn’t look or treat you like another number. 

For many homeowners, finding a mold infestation is scary. This is especially true if you recently suffered from water damage caused by a roof leak or a flood. You’re worried about the mounting expenses. You’re upset about the damage to your home. When you’re feeling these emotions, the last thing you want is for someone to not be considerate. 

If you’re looking for a quality and reputable mold removal company, look for one that demonstrates compassion for your situation. At PNW Restoration, we treat you like family. And, we treat your home like our home. 

We don’t believe in treating clients like another job. After all, this is your home we’re talking about! It deserves to be in the best of hands. 

If you need mold removal in Portland, OR, let the team at PNW Restoration help. We understand how sensitive a mold infestation can be. As such, we will always use discretion when we arrive at your property to treat it. You’re in good hands with PNW Restoration. 

See also  Water in Your Crawlspace: Causes, Solutions and Prevention

PNW Restoration is Your Go-To Resource for All Your Mold Remediation Needs in Portland, OR!

Your home deserves to be treated by a professional who can treat mold at the source. If you have mold in your attic or bathroom, the team at PNW Restoration can help. All of our technicians are IICRC certified. We have years of experience treating severe household mold in Portland, Aloha, and West Linn, Oregon. 

Mold growth doesn’t wait and neither should you. If you have household mold, call the pros at PNW Restoration. We’re available via phone at 971-247-3470 or email at contactus@pnwrestorationservices.com. We’re here to help you identify, treat, and prevent mold. 

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Mai Green profile picture
Mai Green
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We had an incredible experience with PNW Restoration after discovering water damage in our home. They were incredibly responsive, arriving at our house within a few short hours. As it was our first time dealing with a flood, we were grateful for their thorough approach. Bryan Becker, the Project Manager, and Nick Peterson, the Lead Water Technician, took the time to walk us through the damage and explain their plan to fix it. Throughout the entire process, they clearly communicated every step, ensuring we understood everything. Their daily check-ins were reassuring, and their over-communication, kept us informed and at ease. They even provided invaluable support during the frustrating insurance claim process. We highly recommend PNW Restoration for their professionalism, responsiveness, and excellent customer service. Thank you, Bryan and Nick, for making a stressful situation much more manageable!
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Tom Giamario
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Fast and comprehensive mitigation response. Jakeb is caring and responsive. Kylie and Nick doing the work were professional and friendly while working hard. Restoration has been a little more difficult with scheduling and less than reliable subcontractors.
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Jennifer Humphrey
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A recent small leak in a bathroom pipe has turned into a major restoration project. We were referred to PNW Restoration and I am so glad we were. Jakeb Shelton the project manager contacted us immediately and answered all our questions (we are novices) about what to expect from our insurance company and the project. He is handling contact with the insurance adjuster, saving us a multitude of headaches. Every one of the PNW employees who have worked on the demolition phase of our project (Kylie, Nick, Wade, Brett and all the others whose names I can't recall) have been polite, accommodating and unbelievably hard workers. Every question we have asked, no matter how minor, has been answered immediately and satisfactorily. The project continues into the rebuild phase and I am confident the employees we will work with in the future will be just as great. I cannot recommend PNW Restoration more highly. Awesome, awesome customer service, too!
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Tim Hoth
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Jake was the project manager and helped take care of a sewer line issue I was having. Brett, Kylie, and Noe came and did a tremendous job making sure all of my furniture and hardwood flooring was covered and took care of doing new vapor barrier and insulation and water cleanup under my house with little room to work in. They were flexible on timing and made sure cleanup was done well!
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Jen Jen
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Based on my tenants’ experience with PNW, the company performed quality work and the staff are thoughtful about the tenants’ needs. I am sincerely grateful for this positive feedback.
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Steve Nielsen
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Bryan at PNW has been terrific in our repair of our house. Excellent service and responsive. Recommend very highly.
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Josie Wolf
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Thank you, PNW for being available on short notice next day bases. We really appreciate you coming out to our location.
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Johanna Hastay
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PNW Restoration came to my rescue after a water damage event required the removal and demolition of my entire kitchen down to the subfloor. Jake was my remediation project manager and his team, especially Wade, Brett, and Matthew were amazing! Everyone has been extremely responsive, helpful, tidy, fun, and supportive during a very stressful time, all while helping me with my insurance company. They are a great company and willing to go above and beyond. They’ve provided all the guidance and care that you could ask for and I look forward to working with them to get the kitchen back up and running.
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Lindsay Prange
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Had a great experience with Jake and Bryan from PNW Restoration! They were prompt and professional with scheduling and showed up exactly when they said they would. They got right to work and conducted a thorough inspection of our crawlspace, providing a detailed report of exactly how they could help mitigate our mold concerns. Highly recommended!
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Christine McCulloch
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We really appreciate the work that PNW team did when we had major water damage from our attic, 2 floors and the crawl space. They were all extremely professional, always gave me a call to make sure that someone would be home when they came, and they respected the house and space when they were in it. They also outsourced some stuff and made sure those teams also represented them well. In all, PNW team were genuinely wonderful people and made one of the hardest periods of our life, manageable.
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