Terms and Conditions

Last Updated: July 24, 2026

Welcome to PNW Restoration Services. These Terms & Conditions (“Terms”) govern your use of https://pnwrestorationservices.com/ (“Website”) and the restoration services provided by PNW Restoration Services (“Company,” “we,” “our,” or “us”). By accessing this Website, requesting our services, or communicating with our team, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of this Website. PNW Restoration Services provides 24/7 emergency restoration services for residential and commercial properties throughout Oregon and Southwest Washington.

Acceptance of Terms

By accessing this Website or using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. You also agree to comply with all applicable federal, state, and local laws.

Our Restoration Services

PNW Restoration Services offers professional restoration and disaster recovery services, including but not limited to:

  • Water Damage Restoration
  • Flood Damage Restoration
  • Fire and Smoke Damage Restoration
  • Mold Remediation
  • Basement Water Removal
  • Sewage Cleanup
  • Biohazard & Hazmat Cleanup
  • Storm Damage Restoration
  • Smoke Odor Removal
  • Hoarding Cleanup
  • Blood Spill Cleanup
  • Reconstruction Services

Service availability may vary depending on technician availability, weather conditions, emergency demand, and geographic location.

24/7 Emergency Response

We provide emergency restoration services 24 hours a day, 7 days a week. While we strive to respond as quickly as possible, response times are estimates only and may be affected by weather conditions, road closures, natural disasters, or other events beyond our reasonable control.

Inspections and Estimates

All inspections, consultations, and estimates are based on visible conditions at the time of inspection.

Additional damage such as hidden moisture, structural deterioration, mold growth, hazardous materials, or building code requirements may be discovered during the restoration process. If additional work is necessary, we will notify you whenever reasonably possible before proceeding.

Unless otherwise stated in a signed written agreement, all estimates are subject to revision.

Insurance Claims Assistance

We work with homeowners, business owners, and insurance companies to help simplify the restoration process. While we assist with documentation and insurance claims, we cannot guarantee claim approval, coverage decisions, or reimbursement.

You remain responsible for any costs not covered by your insurance provider.

Customer Responsibilities

By requesting our services, you agree to:

  • Provide accurate and complete information.
  • Provide safe access to the property.
  • Notify us of known hazards or unsafe conditions.
  • Remove valuable or irreplaceable belongings whenever practical before restoration begins.
  • Cooperate with our technicians throughout the restoration process.

Website Use

You agree to use this Website only for lawful purposes. You may not:

  • Attempt unauthorized access to our Website or servers.
  • Upload malware, viruses, or malicious software.
  • Interfere with Website functionality or security.
  • Copy, reproduce, or distribute Website content without written permission.
  • Use automated software to scrape Website content.
  • Submit false information through contact forms.

Intellectual Property

All Website content, including text, graphics, logos, images, videos, service descriptions, layouts, and other materials, is the property of PNW Restoration Services or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, or commercially use any Website content without our prior written permission.

Third-Party Websites

Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, products, or services offered by third-party websites. Your use of third-party websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, PNW Restoration Services shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of this Website.
  • Emergency response delays.
  • Business interruption.
  • Loss of profits or revenue.
  • Property conditions beyond our control.
  • Natural disasters, severe weather, or utility failures.
  • Third-party actions or omissions.

Where permitted by law, our total liability shall not exceed the amount paid for the services directly giving rise to the claim.

Disclaimer of Warranties

This Website is provided on an “as is” and “as available” basis. We make no warranties regarding the availability, accuracy, completeness, reliability, or uninterrupted operation of the Website.

The information provided on this Website is intended for general informational purposes only and should not be considered legal, insurance, engineering, or professional advice.

Indemnification

You agree to defend, indemnify, and hold harmless PNW Restoration Services, its employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your use of this Website, violation of these Terms, or infringement of any third-party rights.

Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Website Availability

We reserve the right to modify, suspend, restrict, or discontinue any portion of this Website at any time without prior notice. We do not guarantee uninterrupted or error-free Website availability.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Oregon, without regard to its conflict of law principles.

Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any revisions will be posted on this page with an updated “Last Updated” date. Your continued use of this Website after changes become effective constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms & Conditions or our restoration services, please contact us.

PNW Restoration Services
Phone: (503) 352-5209
Email: contactus@pnwrestorationservices.com
Website: https://pnwrestorationservices.com/

Thank you for choosing PNW Restoration Services. We appreciate the opportunity to restore your home or business with professional restoration solutions, rapid emergency response, and exceptional customer service.

Call Us Today! (503) 352-5209